Today, we all use digital communication tools such as messaging services or social networks, and yet our knowledge about them is often limited - especially when it comes to data protection and privacy. People who are new to Germany and Berlin in particular increasingly rely on digital communication to network. They therefore also need reliable information about WhatsApp, Telegram and similar services. This is where our Berlin Newcomers project, funded by the Berlin Senate Department for Mobility, Transport, Climate Protection and the Environment, comes in. In the first phase of the project, we worked with refugees to design a practical brochure on digital communication to help them help themselves. In the follow-up project, we expanded our range of assistance: We provided refugees and those who support them with foundational knowledge and guidance on consumer topics in the context of digitalisation and promoted their basic skills in digital consumer education through compact training formats.
Image: Excerpt from “Berlin Newcomers”
